Apollo Theatre

The Apollo Theatre was opened in 1901 and has a capacity of 658. It is located in the heart of central London on Shaftesbury Avenue close to Chinatown, Soho, Leicester Square and Piccadilly Circus. It is operated by Nimax.

BOOKING

LOCATION

Now Showing

ACCESS

SEAT

Coming Soon

Previous shows

booking

Booking was easy and made by online using the Nimax website, you will need to register for an account with them.

In order to book access tickets (click here) you need to go onto the show page and select the relevant access tickets. If you select Wheelchair Access it will only show you the wheelchair park space (indicated as Wheelchair tickets on the booking calendar) , if you want to transfer or are ambulant disabled select book access tickets to see all other seats (indicated as Access Rate on the booking calendar). See the screenshots below for an illustration.

Nimax also offer a variety of adaptations, special performances and assistances when booking tickets and visiting the venue. Full information can be found here

Wheelchair park seats are Q1 and Q22 in the stalls and transfer seats are numerous transfer and ambulant disabled spaces. Click here for seat plan.

Accessibility

Access Overview

The accessible wheelchair seats are located in the stalls and wheelchair access to these is via side door and a stair lift.

The small platform stair lift can accommodate a wheelchair with dimensions 100cm x 80cm with a maximum weight of 300kg. You need to navigate your chair to turn 90 degrees when leaving the lift (see wheel with me for a guide.) My Quickie Q100R managed fine however other theatre patrons with larger chairs have not been able to access the theatre. If you have concerns about the size of your chair you can email or visit the theatre to confirm if your chair is compatible.

Once inside the route to the stalls is easy with a gentle slope. However the aisles are not particularly wide and can get quite congested during the interval and at the end of the show.

Toilet Facilities

The accessible toilet was located on the right side of the stalls.

The toilet is a decent size but not large enough for a side transfer or to turn around.

Access Host

The access host was excellent.

They met us at the front door and held the queue whilst they escorted us into the stalls area via the lift.

They checked on us in the interval and at the end of the show.

They were genuinely interested in feedback of our experience.

Seat & View

There are two wheelchair non transferrable spaces at the back of the stalls in Q22 and Q1 with companion seats beside. They do have a levelling wedge but you may need to request this. There is plenty of space and leg room because the seats are removable however the companion seats are quite tight with regards to leg space. There are several ambulant and transferrable wheelchair spaces throughout the stalls.

The view is generally good if you have a higher chair but a manual chair might struggle to see over the rows in front. .

There is an accessible toilet near Q1, to access it from Q22 you have to navigate your way through the narrow aisles so you may need assistance.

Click here to view seat plan