Cambridge Theatre | Wheelie Good Show

The Cambridge Theatre was opened in 1930 and has a capacity of 1,231. It is located in the heart of Covent Garden. The musical Matilda has been in residence since October 2011, with guest productions appearing on Monday evenings. The theatre is operated by LW Theatres.

BOOKING

LOCATION

ACCESS

SEAT

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booking

Booking was easy and made by online using the LW website.

I had already registered for their access scheme. LW theatres require access patrons to register for their access scheme a link to the application can be found here.

Once registered you can book tickets online via your account, by telephone 020 3925 2998, via email or in person. More details can be found here. If you have successfully registered for access once you log in to your online account wheelchair seats will be shown with a wheelchair icon if available.

If you are eligible there is a free carer ticket and an access rate.

LW Theatres also offer a variety of adaptations and assistances when booking tickets and visiting the venue. Full information can be found here.

There are two transferrable wheelchairs seats at either end of Row L and two non transferrable wheelchair spaces in Row N. Seat Plan available here

Accessibility

Access Overview

Access to the theatre is via a side door which means you miss the lobby. The entrance itself is flat and the access to the seat was via a gently sloping ramp.

However, we got there half an hour before the show and the auditorium was not yet open. This meant we were instructed to wait inside the main corridor area where I was in the way of most people trying to enter the venue.

There is a bar which can be accessed but it is small and gets very busy. The queue also blocks some stairs so be prepared to move backwards and forwards a lot whilst you wait.

Toilet Facilities

The toilets were located in a busy corridor opposite a bar and next to an ice cream stall which made it very congested and difficult to access during the interval.

The toilet is an average size which can fit a power chair face on but not large enough to turn around in or transfer from a side on position.

Access Host

The access host service we received was not the best. The host greeted us outside which was great. He then left me parked in a busy hallway (because the auditorium was not yet open) and I was either in the way of doors or the rack with child cushions (which was very busy).

He did show us to our seats but did not check on us or offer assistance at any other point during the show including during the interval where assistance accessing the toilets through the crowds would have been helpful. We only saw him again when we passed him on the way out.

Seat & View

Non transfer wheelchair seats are available in seats N1 and N34 with transfer seats available in L1 and L32. Access to the lobby is via a gentle slope.

The wheelchair space (N34) was great. It was a generous size and I had a wonderful view. I was also not obstructing anyone else's view as there is no seat directly behind you. The carer seat was also fantastic.

The staging of the performance meant that everything was visible.

Click here for seatplan