Gillian Lynn Theatre

The Gillian Lynn Theatre was opened in 1973 and is located on Dury Lane in the heart of Covent Garden. It was renamed after Dame Gillian Lynn in 2018 and was previously known as the New London Theatre. It is operated by LW Theatres and has a capacity of 1,294.

BOOKING

LOCATION

ACCESS

SEAT

Now Showing

Previous shows

booking

Booking was easy and made by online using the LW website.

I had already registered for their access scheme. LW theatres require access patrons to register for their access scheme a link to the application can be found here.

Once registered you can book tickets online via your account, by telephone 020 3925 2998, via email or in person. More details can be found here. If you have successfully registered for access once you log in to your online account wheelchair seats will be shown with a wheelchair icon if available.

The Wheelchair non transfer spaces are P20,21 and P16,17. The transferrable seat is S20,21.

LW Theatres also offer a variety of adaptations and assistances when booking tickets and visiting the venue. Full information can be found here.

Audio and Visual access needs dedicated seats Row C

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Accessibility

Access Overview

Access to the theatre is via a side alley and lift. An access host will meet you at the front of the theatre and escort you to the wheelchair spaces. The lift is quite small but manageable. When you exit the lift you need to negotiate a very tight corridor with a turn midway. Even after removing my footplates this was a tight space and larger wheelchairs would definitely not be able to negotiate the bend, (see the Wheel With Me Tab for a wheelchair view). Once through the corridor the accessible toilet is directly in front and another corridor leads to the stalls where the wheelchair spaces are level access.

The bar is located downstairs and there is no option to order a drink to your seat so if you were alone you would need to ask for assistance from the access hosts to get a drink.

Toilet Facilities

The accessible toilet was located at the end of a corridor by the lift access. This was hidden away from the normal toilets so was not used by anyone apart from access patrons. However the corridor to access the toilet also houses the regular toilets and can become congested and blocked especially during the interval or at the end of the show.

The toilet was a good size and suitable for a side transfer.

Access Host

The access host was excellent.

They met us at the front door and held the queue whilst they escorted us into the stalls area via the lift.

They checked on us in the interval and at the end of the show.

However during one performance there were incredibly disruptive and drunk audience members and despite raising this repeatedly they were not challenged or ejected by staff.

Seat & View

There is a level access wheelchair park at the back of the stalls which seats two wheelchairs and two companions in P16,17 and P20,21. There is plenty of space and leg room for the wheelchair because the seats are removed. However the companion seat is fixed. There is also a transfer seat in S20 with companion seat in S21 also in the stalls. For patrons who have visual or hearing access requirements there are designated seats in C35,36,37,38 in the stalls but this is accessed via steps.

The view is generally good but the top of the stage is cut off by the circle overhang. Depending on the production and use of stage this may mean some of the stage is not visible if they use high staging. On every production we have seen there has been a portion of the show high on stage left which has not been visible to us from the wheelchair park. Productions often use projectors or lights which hang down over the wheelchair park and can cause minor view disruption or a hazard when a companion is standing so beware!

Click here to view seat plan