His Majesty's Theatre

His Majesty's Theatre was opened in 1897 and is located on Haymarket in the heart of central London close to Trafalgar Square, Leicester Square and Piccadilly Circus. In April 2023 its name was changed from Her Majesty's Theatre to His Majesty's Theatre in honour of King Charles III. It has a capacity of 1,216 and it is operated by LW Theatres. It has been home to Phantom Of The Opera since 1986.

BOOKING

LOCATION

ACCESS

SEAT

Now Showing

booking

Booking was easy and made by online using the LW website.

I had already registered for their access scheme. LW theatres require access patrons to register for their access scheme a link to the application can be found here.

Once registered you can book tickets online via your account, by telephone 020 3925 2998, via email or in person. More details can be found here. If you have successfully registered for access once you log in to your online account wheelchair seats will be shown with a wheelchair icon if available.

The Wheelchair non transfer spaces are E7,8, J7,8 and M7,8. According to the website Row E or Row M are the most spacious. Any aisle seat on the right of the theatre can be used as a transfer seat.

When completing your booking click the choose a ticket tab to select the correct ticket price.

LW Theatres also offer a variety of adaptations and assistances when booking tickets and visiting the venue. Full information can be found here.

Accessibility

Access Overview

Accessible access to the theatre is via a side door on Charles II Street which goes straight into the stalls so you miss the lobby. An access host will escort you from the front of the theatre to the side door.

The bar is not accessible and there is no option to order drinks to your seat however when I visited the access host got all refreshments for us.

Toilet Facilities

The toilet was located very near to the wheelchair space in the accessible entrance corridor off the stalls which meant only access patrons had access to it.

The toilet was on the smaller size with no turning space. It would be difficult to side transfer.

Access Host

The access host was excellent, by far the best we have experienced.

They showed us to our seats and showed us the accessible toilet which is located in a corridor off the stalls.

They got all our refreshments before the show and during the interval.

At the end they escorted us out.

The care, consideration, effort and genuine love for the show was way above even the normal high standard of London Theatres.

Seat & View

The Wheelchair non transfer spaces are E7,8, J7,8 and M7,8. According to the website Row E or Row M are the most spacious. Any aisle seat on the right of the theatre can be used as a transfer seat.

Despite being to the side, the view from both E7 and J7 is excellent. E7 is closer to the stage but the stage left is restricted for a couple of moments, whereas the chandelier is clearer from E7

.

The seat behind the wheelchair space is removed which meant that the higher backed chair was not obstructing the view of any other patrons.

The staging of the show meant that from the space I could see 99.9% of the show.

Click here to view seat plan