London Palladium

London Palladium was opened in 1910 and is located in Soho close to Oxford Street, Regents Street and Carnaby Street. It has a capacity of 2,286 making it one of the largest central London theatres. It is operated by LW Theatres and hosts theatre, music, comedy and much much more.

BOOKING

LOCATION

ACCESS

SEAT

Coming Soon

booking

Booking was easy and made by online using the LW website.

I had already registered for their access scheme. LW theatres require access patrons to register for their access scheme a link to the application can be found here.

Once registered you can book tickets online via your account, by telephone 020 3925 2998, via email or in person. More details can be found here. If you have successfully registered for access once you log in to your online account wheelchair seats will be shown with a wheelchair icon if available.

The Wheelchair non transfer spaces for theatre productions are in the stalls Rows L46, O48, Q48 and S49, all with companion seats next to them. For gigs and concerts the non transfer spaces are rows B4, B31, C3 and C35 again with companion seats next to them. Any aisle seat can be transferred into as all chairs will be stored by the accessible toilet.

LW Theatres also offer a variety of adaptations and assistances when booking tickets and visiting the venue. Full information can be found here.

To Book click here

Accessibility

Access Overview

Access is via a side door to the side of the main entrance. Once inside there is a long ramped entry to the box office area. Here you will be met by an access host who will assist you in the lift to the stalls level. From here you need to traverse the bar and go up at ramp at the opposite of the room which the access host will help to clarify as often people are standing here. Then there are toilets to your left or you can enter the stalls.

Once inside the stalls you will usually head round to the left. The aisle is quite steeply sloped to the right a you make you way round but the access host will assist you if necessary then you will go down the far left aisle to the wheelchair spaces. If you have chosen a transfer seat the access host will show your companion where to store your chair or mobility scooter which is located by the access toilet.

The new Cathay Lounge is not accessible.

See Wheel With Me tab for a wheelchair view.

Access Host

The access host was excellent.

They met us at the front door and held the queue whilst they escorted us into the stalls area via the lift.

They checked on us in the interval and at the end of the show.

Toilet Facilities

There are two accessible toilets at the palladium one upstairs in the VIP Bar area and one downstairs in the stalls. The upstairs bar is a premium area so you either need to have paid for the extra service or you need to ask the access host to access this area but it is the nicest toilet. It is a good size with room to side transfer.

Downstairs the toilet is more basic but a good side with plenty of space to side transfer. It is located through two double doors away from the lobby so is only usually used by access patrons.

Seat & View

The Wheelchair non transfer spaces for theatre productions are in the stalls Rows L46, O48, Q48 and S49, all with companion seats next to them. For gigs and concerts the non transfer spaces are rows B4, B31, C3 and C35 again with companion seats next to them. Any aisle seat can be transferred into as all chairs will be stored by the accessible toilet.

The view is generally good but Row L and on occasion Row O can sometimes suffer from the staging of productions restricting the view. We found this during the 2024/25 Pantomime of Robin Hood and the season of Hello Dolly! The seats slightly further back in Row Q and S give a wider stage view and are less affected by staging but are further away.

The space is at the end of the aisle which means you have to move frequently to let other patrons in and out. During the interval I tend to move to the side of the corridor but be aware that this means you will often be mistaken for being in the ice cream queue! At the end of the show if there is a standing ovation you won't be able to see anything so we often chose to leave before the crowds at this point.

Click here to view seat plan