Opening Night at Gielgud Theatre
Booking
Booking was easy and made over the telephone after registering for their access scheme. The customer service representative was very helpful and discussed my options. I decided to have a non transfer seat as it was easiest for me.
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After booking I was then contacted and told that the performance run had been reduced therefore the dates we had booked were no longer available.
I completed the form to change dates and this was easily as the dates I requested were available and done over the phone for no charge.​
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Access Ticket: £30
Carer Ticket: Free
Theatre Location
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This theatre is located on Shaftsbury Avenue near to Leicester Square and China Town. It is very central and close to a lot of good resturants
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Theatre Access
Access to the theatre is via the side door with a ramp. Either side door opens so stand well clear because I was almost hit with the side door.
There is easy access to the box where we were seated once inside.
Access Host
Seat and Staging
Toilets
The access host greeted us upon arrival, and helped us access the side door. They showed us to our seats band checked on us at half time. l was escorted to and from the toilet and at the end of the show they met us and helped us exit via the side door.​​​​​​​
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We sat in seat Dress Circle A30 and A31.
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This is a box off to the side.
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The box was great for two of us as there was enough space for us both to see the stage. As the seat is advertised as a side view I wasn't expecting to see as much of the stage as we could. However the seating provision in the box is for four (two wheelchairs and two carers) and if this had been the case it would have been very cramped and we definitely would have had a restricted view.
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The toilet was located in the foyer to the side of the auditorium.
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You don't need a radar key to access it which meant that there were several people queuing who did not need to use the access toilet. staff made sure that I had priority over these other users but I felt quite awkward asking them to move for me.
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The toilet is an average size but from my recollection there is not enough space to side transfer. although it has been some time since my visit so I will need to revisit to refresh my memory.
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I visited in May 2024 and all views expressed above are my personal opinion.
It was my first visit to the Gielgud Theatre
