Theatre Royal Dury Lane

Theatre Royal Dury Lane is located in the heart of London's West End adjacent to Covent Garden Market. The current building was opened in 1812. There have also been three other previous theatres at the same site. It has a capacity of 1,996 and is currently owned by LW Theatres.

BOOKING

LOCATION

ACCESS

SEAT

Now Showing

Previous shows

booking

Booking was easy and made by online using the LW website.

I had already registered for their access scheme. LW theatres require access patrons to register for their access scheme a link to the application can be found here.

Once registered you can book tickets online via your account, by telephone 020 3925 2998, via email or in person. More details can be found here. If you have successfully registered for access once you log in to your online account wheelchair seats will be shown with a wheelchair icon if available.

The Wheelchair non transfer spaces are in the stalls slips right 4 or 6, slips left 7 or 9 with companion seats next to them or K41 and K11 again with companion seats beside. The transferrable seats are located is stalls S20,21.

LW Theatres also offer a variety of adaptations and assistances when booking tickets and visiting the venue. Full information can be found here.

Accessibility

Access Overview

Step free Accessible access is around the side of the theatre at the side door. From here you enter into the gift shop and main theatre lobby. If you are sat on the left side of the theatre there is a corridor immediately to you left which leads to an accessible toilet and stalls entrance. If you are seated on the right side you need to navigate the busy lobby to get to the corridor on the opposite side. There is a lift if you are accessing the Royal Circle or Grand Circle.

Access is either flat or gently sloping throughout the theatre. If you are transferring out of your chair it may be placed in the corridor if there is no space in the theatre. On two separate occasions despite being told the chair would be observed my carer found it with bottles, cans and glasses left on it.

Access Host

The access host team are excellent.

They meet us at the side door and escorted us into the stalls and to our seats. If navigating across the aisle they are very good at helping to clear a path.

They offered to get us drinks and programme to save us trying to queue and checked on us in the interval and at the end of the show.

They were genuinely interested in feedback of our experience.

Toilet Facilities

In the stalls there are two accessible toilets located at either side of the stalls. Both are of a good side and suitable for side transfer if necessary. These often get very busy before, after and during the interval so be prepared for a wait.